A Word About Financial Disclosure.

You can't expect teams to be self-directed if they're not privy to the account, team and agency profitability numbers. This is not a simple matter.

At The Phelps Group, we share all financial information except individual salary figures.

I wish I could say that our cost accounting systems, by account, give absolutely accurate pictures of the financial performance and productivity output at the individual, account and team levels. We're just not there yet. We're closer than we were a few years ago, but we have a long way to go. There's so much intra-team and inter-team support by individuals, it makes it nearly impossible to draw clear lines to determine exact contribution to income, expense and profit.

Increasingly sophisticated software and people’s ability to use it will add clarity to this over time.